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Utilizing generative AI (GenAI) in touch facilities transforms the way in which organizations handle customer support processes by automating routine...

This week the biggest cloud computing vendor, AWS, is holding its 11th re:Invent convention. Given its main place in Infrastructure...

Zoho CRM and Salesforce are two industry-leading buyer relationship administration instruments identified for his or her sturdy gross sales options,...

On Tuesday, March 14, at 11 AM PT, @eWEEKNews will host its month-to-month #eWEEKChat. The subject shall be AI within...

Information governance instruments are software program purposes that allow organizations to make sure information availability, usability and integrity, with the...

Using synthetic intelligence (AI) in finance makes it attainable for monetary establishments to implement rising applied sciences like machine studying...

ChatGPT, the ground-breaking AI chatbot from OpenAI has taken the web by storm, with folks discovering modern new methods to...

I spoke with Ben Schreiner, AWS Head of Enterprise Innovation for the SMB sector, in regards to the distinctive challenges...